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At Umar Trading Ltd, we're committed to providing excellent customer service and making your shopping experience as smooth as possible. Whether you have a question about a product, need help with an order, or want more information about our services, our team is here to help.

Get in Touch

If you need assistance, please don't hesitate to contact us. We aim to respond to all customer inquiries within 24–48 business hours.

Email: support@umartradingltd.com

Phone: 0790 2316333

Business Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed
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Frequently Asked Questions


We offer a wide range of everyday essentials, including toilet rolls, kitchen towels, carrier bags, bin bags, household cleaning products, toiletries, stationery, healthcare products, and many other quality items at competitive prices.


Simply browse our website, add your desired products to the cart, and proceed to our secure checkout. Follow the payment instructions to complete your purchase.


We accept secure payment methods available during checkout. The available payment options may vary depending on your location.


Orders are typically processed within 1–2 business days. Delivery usually takes 2–7 business days, depending on your location and the shipping method selected.


Yes. If tracking is available, you will receive a tracking number by email once your order has been shipped.


Yes. Eligible products can be returned within our return period, provided they are unused, in their original packaging, and meet the conditions outlined in our Return & Refund Policy.


Please contact us within 48 hours of receiving your order. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.


International shipping may be available for selected destinations. Shipping options and costs will be shown during checkout.

Unable to find satisfactory answers ? Contact Support